Frequently Asked Questions!
Read our general FAQs for answers to common questions about Synap Editor
What is the free pan?
We offer free plans for small projects of up to 5 active users . The users experience full functionality of Synap Editor.
Can I cancel my subscription at any time?
You can cancel your subscription at the end of the term.
How can I extend my support and update period?
Renew the license (Purchasing the same type of license), in which case you will receive a discount.
What is the minimum length of subscription?
The minimum length of subscription for Synap Editor is 12 months.
Can I use the Synap Editor in multiple products?
We will be happy to discuss a suitable solution on a case-by-case basis in the Flexible plan. Please contact us.
Where can I request support?
Questions can always be asked through the ‘contact us’ page. If you have a license, please use the email address used to purchase.