Subscription Policy

 

Synap Editor grants term-based licenses. You can get the latest version
of software and technical support from devoted specialists through a subscription.

We kindly inform you that when your subscription is expired, all updates,
technical support and use of software is also ceased.
Please  renew the contract before expiration date.

 

Frequently Asked Questions!

Read our general FAQs for answers to common questions about Synap Editor

What is the free pan?

We offer free plans for small projects of up to 5 active users . The users experience full functionality of Synap Editor. 

Can I cancel my subscription at any time?

You can cancel your subscription at the end of the term.

How can I extend my support and update period?

Renew the license (Purchasing the same type of license), in which case you will receive a discount.

What is the minimum length of subscription?

The minimum length of subscription for Synap Editor is 12 months. 

Can I use the Synap Editor in multiple products?

We will be happy to discuss a suitable solution on a case-by-case basis in the Flexible plan. Please contact us.

Where can I request support?

Questions can always be asked through the ‘contact us’ page. If you have a license, please use the email address used to purchase.